FAQ 1,Can you give a brief introduction about your facotry? Yes ,BIKEDOC(Synergy Sports) has 10 years+manufacuture and trading experience .We are based inFujian, China, start from 2011,sell to North America(40.00%),Eastern Europe(15.00%),Southeast Asia(15.00%),Western Europe(15.00%),Northern Europe(15.00%). We have long time cooperation customers for 3 years+,5 years+,7 years+,9 years+...We supply both OEM and ODM service .Customers can open private moulds here with their own developing designs ,we also supply sliding block service for customers to save opening moulds cost ,for public moulds ,we can put customers’brands on rims or wheels according to their needs.Both carbon rims and complete wheelsets can be customized . 2,why should you buy from us not from other suppliers? We team have at least 10 years of rich experience in carbon industry ,we are proficient in technology,performance and market of bike parts ,in addition,we get at least 10 years of rich exporting experience ,serving at least 100 countries of customers .Even you are an individual or a bike shop ,we will use our professionalism and sincerity to make you have a nice shopping experience and get a warm aftersale service . 3,What Products can i customize ? Road,Track,BMX,Fatbike,MTB,Gravel,Cyclocross carbon rims and carbon wheels ,carbon spoke wheels ,carbon frames ,carbon spokes ,carbon handlebars ,wheelbags,bicycle hubs.etc.Write an email ,our sales will give solutions. 4,What is the warranty? Warranty for carbon rims and frames is for 2 years since from you recieve the products ,other carbon bike parts is for 1 year since from you recieve the products. 5,What is tire pressure for your carbon wheels? For road wheels,maximum 125 psi,for mtb wheels ,maximum 60 psi,for bmx wheels ,maximum 30 psi .
Who We Are ? BIKEDOC is a 10+year professional carbon bike parts maker in Xiamen (start from 2011),We have been selling bike parts to North America(40.00%),Eastern Europe(15.00%),Southeast Asia(15.00%),Western Europe(15.00%),Northern Europe(15.00%). What Can We Supply? Road,Track,BMX,Fatbike,MTB,Gravel,Cyclocross carbon rims and carbon wheels ,carbon spoke wheels ,carbon frames ,carbon spokes ,carbon handlebars ,wheelbags,bicycle hubs.etc.Write an email ,our sales will give solutions. Why Should You Choose From BIKEDOC ? We team have at least 10 years of rich experience in carbon industry ,we are proficient in technology,performance and market of bike parts ,in addition,we get at least 10+ years of rich exporting experience ,serving at least 100 countries of customers .Even you are an individual or a bike shop ,we will use our professionalism and sincerity to make you have a nice shopping experience and get a warm aftersale service . What Is Our Advantage? Stable Employees The operators,QC inspectors and our trade clerks work here since from 2014(Facotry started),they are very skifully and professional which are of great importance to keep a stable quality of carbon rims . High Grade Material Imported Japnese Toray 700, Toray 800,Toray 1000 high grade carbon materials are used for new light version carbon rims and with our own special making technique. Sliding Block Service Some customers open moulds here with their own design ,we use sliding block to help them cut the mould cost while with their own personalized design . Rich Experience Synergy Sports bagan in carbon industry since from 2008,we have rich experience about both in manufacutre and exporting experiece which can help you avoid bad experience while u are searching new suppliers . Strong Team Test Wheel Quality Our team did monster tests on our new light weight version wheelsets in Harsh Environments ,they won lots of local races in different countries, some qualify themselves for uci championship race. Before-Aftersale Service When customers are choosing good supliers ,we are choosing sincere buyers. We do our best to make the wheel quality and warranty service satisfied What Products can I customize ? Road,Track,BMX,Fatbike,MTB,Gravel,Cyclocross carbon rims and carbon wheels ,carbon spoke wheels ,carbon frames ,carbon spokes ,carbon handlebars ,wheelbags,bicycle hubs.etc.Write an email ,our sales will give solutions.
Q:What is the aftersale service? A:Rims/Wheels bought from our company can be warranty for 2 years .please use your bicycle in a correct way ,dont crack the rims just to test its stiffness and then ask for a warranty ,we dont accept the man-made sabotage .Warranty is only for problem because of manufacture reson . For normal breaking of rim ,please send here detailed broken photos including id number beside the valve holes.We will replace a new rim for you . Q:What is the lead time? A:Preparing time for carbon Rims or Wheelsets is for 14 working days ,if you want to use it for urgent races , please welcome to contact foren before ordering wheels.